Privacy policy
Last updated: 23 December 2025
The Luxury Savvy operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”). This site is powered by Shopify, which enables us to provide these Services.
This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, browse our store, make a purchase, or otherwise engage with us.
Personal Information We Collect
Depending on how you interact with us, we may collect the following types of personal information:
• Contact details – name, email address, phone number, billing and shipping address
• Order and payment details – items purchased, payment method, transaction history
• Account information – login credentials, preferences, and saved items
• Device and usage information – IP address, browser, device ID, and website behaviour
• Communication – messages or enquiries sent to us by email, WhatsApp, or contact forms
We may also collect information through cookies and analytics tools when you browse our website.
How We Use Your Information
We use your personal information to:
• Process and deliver your orders
• Communicate with you about purchases, deliveries, or support
• Personalise your experience and recommend products
• Improve and maintain the website and services
• Detect and prevent fraud or security issues
• Comply with legal or regulatory requirements
• Send marketing communications (where you have opted in – you can unsubscribe at any time)
Legal Basis for Processing
We process personal data under the following lawful bases:
• Contractual necessity – to process and deliver orders and provide customer support
• Legal obligation – to comply with tax, accounting, and regulatory requirements
• Legitimate interests – to operate, improve, and protect our business, including fraud prevention
• Consent – where you have opted in to receive marketing communications
Where consent is relied upon, you may withdraw it at any time.
Klarna
We offer Klarna as a payment option at checkout to provide flexibility, such as Pay Later or Pay in 3.
In order to offer Klarna’s payment methods, we may share your personal data – including contact and order details – with Klarna at the checkout. Klarna uses this data to carry out credit checks and determine whether you’re eligible for their payment options.
Klarna’s use of your personal data is handled in accordance with their own privacy policy, which you can view here:
https://www.klarna.com/uk/privacy/
We do not store your Klarna account or payment credentials. Klarna is fully responsible for all payment authorisation and eligibility decisions. Klarna acts as an independent data controller for its own processing of personal data.
Sharing Your Information
We only share personal information when necessary, and always securely. This may include:
• Shopify, who hosts our online store and processes customer data on our behalf
• Payment providers, including Klarna and Stripe, to process transactions
• Delivery and fulfilment partners, to ship your order
• Marketing and analytics platforms, to help us understand site usage and improve our content
• Legal authorities, if required by law, regulation, or to protect our rights
We do not sell or rent your personal data to any third parties.
Third-Party Apps and Service Providers
We use third-party applications and service providers integrated with our Shopify store to support essential business functions, including but not limited to payment processing, fraud prevention, analytics, marketing, customer communications, reviews, and order fulfilment.
These providers process personal data only on our instructions, where required to deliver their services, and are contractually required to implement appropriate security measures and data protection safeguards in accordance with applicable data protection laws.
Shopify Hosting
This store is hosted on Shopify. Some of your information may be stored outside the UK/EEA as part of Shopify’s platform services. Shopify may also use aggregated and anonymised data across its network to improve performance.
To learn more about how Shopify uses and protects your data, please visit:
https://www.shopify.com/legal/privacy
Cookies and Analytics
We use cookies and similar technologies to operate our website and understand how visitors use our services. Where required, we obtain consent before placing non-essential cookies. You can manage your cookie preferences through your browser settings or via our cookie banner.
Your Data Protection Rights (UK & EEA)
If you reside in the UK or EEA, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data where there is no lawful reason for us to retain it
• Object to or restrict processing in certain circumstances
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)
We will respond to all valid requests within one month, in accordance with UK GDPR.
To exercise your rights, please contact us at info@theluxurysavvy.com.
Additional Privacy Rights for US Residents
If you are a resident of the United States, certain state privacy laws (such as the California Consumer Privacy Act, as amended by the CPRA) may provide you with additional rights regarding your personal information.
The Luxury Savvy Ltd does not sell personal information as defined under applicable US privacy laws.
To exercise any applicable rights, please contact info@theluxurysavvy.com. Requests will be handled in accordance with applicable law.
ICO Data Controller
The Luxury Savvy Ltd is the data controller responsible for your personal information under this Privacy Policy.
We are registered with the Information Commissioner’s Office (ICO) in the United Kingdom.
If you have any questions or concerns about your data or privacy, please contact us:
The Luxury Savvy Ltd
22 Montrose Street, Glasgow, G1 1RE
Scotland, U.K
Email: info@theluxurysavvy.com